Dunamis Charge Artificial Intelligence (AI) Policy

Effective Date: August 2025

At Dunamis Charge, we are committed to using Artificial Intelligence (AI) responsibly, ethically, and transparently to enhance our products, services, customer experience, and business operations.

Purpose

This AI Policy outlines how Dunamis Charge uses AI technologies, our commitment to responsible AI practices, and the safeguards we implement to protect our customers, employees, partners, and stakeholders.

How We Use AI

Dunamis Charge may utilize AI-powered tools and technologies for purposes including:

• Customer support and communications
• Marketing and content development
• Data analysis and business intelligence
• EV charging network optimization
• Predictive maintenance and operational monitoring
• Product development and innovation
• Internal administrative and operational functions

AI systems may assist in generating recommendations, insights, forecasts, or content; however, significant business decisions continue to involve human oversight and review.

Human Oversight

Dunamis Charge believes AI should support—not replace—human judgment.

We maintain human review and oversight for critical decisions involving:

• Customer relationships
• Contractual matters
• Employment-related decisions
• Financial commitments
• Regulatory compliance
• Safety and operational procedures

Data Privacy and Security

When using AI technologies, Dunamis Charge is committed to protecting personal, confidential, and proprietary information.

We implement safeguards designed to:

• Protect customer and employee data
• Limit access to sensitive information
• Comply with applicable privacy and data protection laws
• Reduce risks associated with unauthorized access or misuse of information

Employees and contractors are prohibited from entering confidential customer information, proprietary business information, or protected personal data into unauthorized AI systems.

Accuracy and Reliability

AI-generated content, recommendations, and analyses may contain errors, omissions, or inaccuracies.

Accordingly:

• AI outputs are reviewed before publication or implementation whenever appropriate.
• Users should not rely solely on AI-generated information for critical decisions.
• Dunamis Charge does not guarantee the accuracy, completeness, or suitability of AI-generated content.

Fairness and Non-Discrimination

Dunamis Charge strives to use AI in a manner that promotes fairness and reduces bias.

We seek to:

• Evaluate AI tools before deployment
• Monitor for unintended bias or discriminatory outcomes
• Support equitable treatment of customers, employees, and stakeholders
• Take corrective action when issues are identified

Compliance with Laws and Regulations

Dunamis Charge is committed to complying with applicable laws, regulations, and industry standards governing AI, privacy, cybersecurity, consumer protection, and data management.

As regulations evolve, we may update our AI practices and this policy accordingly.

Third-Party AI Providers

Some AI capabilities used by Dunamis Charge may be provided by third-party technology vendors.

While we carefully evaluate technology partners, third-party AI services operate under their own policies, terms, and conditions. Users should review applicable third-party policies when interacting with those services.

Intellectual Property

AI-generated content created by or for Dunamis Charge may be edited, reviewed, modified, or supplemented by human personnel.

All content, materials, designs, documents, and communications published by Dunamis Charge remain subject to applicable intellectual property laws and company ownership rights.

Continuous Improvement

Dunamis Charge regularly evaluates its AI practices to:

• Improve accuracy and reliability
• Enhance cybersecurity protections
• Promote responsible innovation
• Maintain compliance with evolving regulations and industry standards

Policy Updates

Dunamis Charge reserves the right to modify this AI Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

Questions regarding this AI Policy may be directed through our contact page:

Contact Dunamis Charge